| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link VIGI S245(4mm) is a 4MP full-colour dome network camera engineered for 24/7 outdoor surveillance. It captures detailed colour video, even in low-light conditions, with its built-in supplemental white light. Key functions include smart detection for classifying humans and vehicles, active defence with light and sound alarms, and two-way audio communication. Video quality is maintained through True Wide Dynamic Range (WDR), Smart IR, and 3D Digital Noise Reduction (3D DNR). This model is equipped with a 4 mm fixed lens and features an IP67 weatherproof and IK10 vandal-resistant housing. It utilises H.265+ video compression for efficient storage management and includes a slot for microSD card storage.
