| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The VIGI C350 (4mm) is a 5MP outdoor full-colour bullet camera designed for 24-hour surveillance. It captures high-resolution video with accurate colour detail, day and night, using a large-aperture lens, a high-sensitivity sensor, and built-in supplemental lighting. For challenging light conditions, the camera employs True WDR, 3D DNR, and Smart IR to maintain image clarity. Its intelligent detection capabilities, powered by AI algorithms, distinguish between humans and vehicles, reducing false alarms. The camera supports multiple smart detection functions, including intrusion, line-crossing, and loitering detection. Key features include two-way audio for real-time communication, an IP67 weatherproof rating for outdoor durability, and H.265+ video compression to save bandwidth and storage space. It offers flexible storage options with a microSD card slot (up to 256 GB) and can be managed via the VIGI app, an NVR, or through ONVIF-compliant systems.
