| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The VIGI C320I is a 2MP outdoor IR bullet camera equipped with a 4 mm fixed lens, providing a 74.6° horizontal field of view for monitoring medium-range areas. Its core functionality includes AI-driven human and vehicle classification, alongside smart detection for events such as line-crossing, intrusion, and object removal. To ensure clear image quality in diverse lighting, the camera incorporates Smart IR, Wide Dynamic Range (WDR), and 3D Digital Noise Reduction (3D DNR). Video is efficiently stored and transmitted using H.265+ compression, and the device can be powered via PoE for simplified installation. The IP67 weatherproof rating confirms its suitability for outdoor use. For system integration, the C320I is ONVIF compliant and works with the VIGI NVR, VIGI Security Manager, and the VIGI mobile application.
