| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 4MP Ultra HD Imaging - High-resolution video capture for clear and detailed surveillance Full-Colour Night Vision - Maintains vivid colour footage in low-light conditions without IR-only limitations Smart Human and Vehicle Detection - Accurate classification reduces false alarms and improves monitoring efficiency IK10 Vandal-Proof and IP67 Weatherproof - Built for harsh environments with strong impact and weather resistance H.265+ Video Compression - Reduces bandwidth and storage requirements while maintaining video quality Active Deterrence Support - Enhances security response with intelligent alert features Two-Way Audio - Built-in microphone and speaker for real-time communication Remote Monitoring via VIGI App - Real-time viewing, playback and management from anywhereSPECIFICATIONS Sensor: 1/2.7" Progressive Scan CMOS Minimum Illumination: 0.005 Lux / 0 Lux with IR Lens Options: Fixed 4mm Aperture: F1.6 Field of View: 88° (H) / 46° (V) / 105.4° (D) DORI: Detect 80m / Identify 8m Max Resolution: 2688 × 1520 Frame Rate: up to 30fps Video Compression: H.265+ / H.265 / H.264+ / H.264 Bit Rate:- Main Stream: 256Kbps6Mbps- Sub Stream: 64Kbps512Kbps Streams: 1× Main + 1× Sub IR LEDs: 2× White LEDs: 2× Night Vision Distance: up to 30m Modes: Auto / Scheduled / Always On / Off WDR: 120dB SNR: 52dB Enhancements: BLC, 3D DNR, HLC, SmartIR Image Adjustments: Brightness, Contrast, Saturation, Sharpness Privacy Mask: up to 4× Zones Human and Vehicle Classification Smart Detection:- Line Crossing- Intrusion- Region Enter / Exit- Loitering- Object Removal / Abandonment- Scene Change- Abnormal Sound Detection Two-Way Audio: Yes Microphone: Built-in Speaker: Built-in Audio Compression: G.711 Protocols: TCP/IP, HTTP(S), DHCP, RTSP, NTP, FTP, IPv4/IPv6 ONVIF: Profile G / S / T Live View: up to 3× Main + 3× Sub Streams Management: VIGI App, Web UI, VMS, Cloud Port: 1× RJ45 (10/100Mbps, PoE) Storage: microSD (up to 512GB) Button: Reset DC Input: 12V ±5% (Max. 10.54W) PoE: 802.3af/at (Max. 12.52W) Protection: IP67 / IK10 Material: Metal Operating Temperature: -30~60°C Humidity: 95% (Non-Condensing) Dimensions: 122 × 122 × 89mm Weight: 0.62kg
