| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 4MP high-resolution video for clear and detailed surveillance Motorised varifocal lens for adjustable viewing angles Smart AI detection including human and vehicle classification Long-range IR night vision for reliable low-light monitoring H.265+ compression for reduced storage and bandwidth usage IP67-rated weatherproof design for outdoor durabilitySPECIFICATIONS Image Sensor: 1/2.7" Progressive Scan CMOS Resolution: 2560 × 1440 (4MP) Lens: Motorised varifocal (approx. 2.812 mm) Night Vision: IR LED with long-distance range Video Compression: H.265+, H.265, H.264+, H.264 Smart Features: Human and vehicle detection, intrusion detection, line-crossing Audio: Built-in microphone (model dependent) Network: RJ45 10/100 Mbps Ethernet port Power: 12V DC or PoE (IEEE 802.3af) Protection: IP67 weatherproof rating Storage: Supports microSD card (up to 512 GB) Operating Temperature: -30 °C to 60 °C Housing: Metal Colour: White