| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 16-Channel Live View and 4K HDMI Video Output Up to 10-ch @ 3MP (25fps) / 16-ch @ 1080p (25fps) Decoding Capability 16-Channel Synchronous Playback 320Mbps Incoming Bandwidth and 320Mbps Outgoing Bandwidth 4× SATA Interfaces and 1 up to 16TB H.265+ Compression Technology 2× HDMI and 1× VGA Video Output Remote MonitoringSPECIFICATIONSVIDEO AND PERFORMANCE 16-Channel IP Input: Supports up to 16× IP Cameras 320Mbps Incoming And Outgoing Bandwidth: High-Capacity Data Throughput Up To 8MP Recording Resolution: Crisp High-Definition Video Capture HDMI And VGA Outputs: Dual HDMI and VGA with up to 4K Output Support 16-Channel Synchronous Playback: Simultaneous Multi-Channel ReviewCOMPRESSION AND DECODING Video Compression: H.265+, H.265, H.264+, H.264 Audio Compression: G.711A, G.711U, G.726 Advanced Decoding Capability: Supports Multi-Channel 8MP, 5MP, 4MP and 1080p StreamsSTORAGE 4× SATA Interfaces: Supports up to 16TB per HDD eSATA Interface: Additional External Storage Option USB Ports: 2× USB2.0 Front and 1× USB3.0 RearNETWORK AND INTEGRATION 2× Gigabit RJ45 Ports: 10/100/1000Mbps Self-Adaptive Ethernet ONVIF Compatibility: Profile S and G Support Remote Access: Web Browser and Android iOS Mobile App Network Protocols: Includes HTTP, HTTPS, RTSP, RTP, DHCP, DNS, NTP, UPnP and More...SMART DETECTION AND ALARM Smart Analytics: Motion Detection, Intrusion Line-Crossing, Region Entry and Exit Detection Human And Vehicle Detection: Enhanced AI-Based Monitoring Anomaly Alerts: Video Loss Disk Exception, Login Exception, IP Conflict Alarm Interfaces: 16-in, 4-out with Buzzer and AUDIO ALARM SUPPORTPHYSICAL AND POWER Dimensions: 440 × 330 × 44mm Power Supply: 100240VAC 50/60Hz Max Power Consumption: 5.5W without Disk, 45W with Disk Operating Temperature: -10~55°C