| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link VIGI S345 is a 4MP outdoor bullet network camera designed for continuous, high-definition surveillance. It captures detailed, full-colour video 24 hours a day, making it suitable for monitoring outdoor areas in any light. The camera's intelligent features include accurate classification of people and vehicles to reduce false alerts, active defence with light and sound alarms, and two-way audio for direct communication. Image quality is maintained in challenging conditions with True Wide Dynamic Range (WDR), 3D Digital Noise Reduction (3D DNR), and Smart IR. This IP67-rated weatherproof camera uses H.265+ video compression to efficiently manage bandwidth and storage. It supports a microSD card up to 512 GB for local recording. The 2.8 mm fixed lens provides a wide field of view with a detection range of up to 64 metres. For flexible integration, the VIGI S345 is ONVIF compliant and works with the VIGI app, Video Management Systems (VMS), and NVRs.