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1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns

2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.

We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.

FEATURES 5MP super-high resolution with vivid full-colour imaging day and night Human and vehicle classification for more accurate smart alerts Smart detection triggers including motion, area intrusion and line-crossing Active Defence warnings with sound and light on detected events Two-way audio communication support Efficient H.265+ video compression to save bandwidth and storage Corridor Mode for portrait-style monitoring of narrow areas Flexible power via PoE or 12 V DC for convenient installationSPECIFICATIONS Image sensor: 1/2.7" progressive scan CMOS, up to 2880 × 1620 resolution Lens options: 2.8 mm or 4 mm fixed focal lens (varies by model) Field of view (FOV): approx. 109° (2.8 mm) / 90° (4 mm) IR and white LED illumination: up to approx. 30 m range Video compression: H.265+/H.265/H.264+/H.264 Audio: Built-in microphone and speaker for two-way audio Smart features: Human/vehicle classification, area intrusion, line-crossing and object detection Storage: MicroSD card slot (up to 256 GB, card not included) Network interface: RJ45 10/100 Mbps with PoE support Operating temperature: approx. 30 °C to 60 °C Power options: 12 V DC or PoE (802.3af/at) Dimensions: approx. 123 × 84 mm; net weight ~0.24 kg