Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
Specifications:
Model: MXQ-4K 5G Pro Wifi
Operating System: Android 11.1+
RAM: 1GB DDR3
Internal Storage: 8GB
Wifi: IEEE 802.11 b/g/n
LAN: RJ45 10/100M
UHD 4K video output: H.265 / H.264 / 1080P MPEG1/2/4 / RealVideo8/9/10 / AVC/VC-1 / RM / RMVB / Xvid/DivX3/4/5/6
Support music format: MP3 / WMA / AAC / WAV / OGG / AC-3 / APE / FLAC
Support photo format: JPEG / BMP / GIF / PNG / TIF
Network function: Netflix, My Family Cinema, Skype chatting, Picasa, Youtube, Flicker, Facebook, Online movies, series, etc
Input Voltage: 100-240V Output: DC 5V / 2A
Remote control power supply: 2 x AAA batteries (not included)
Item Dimensions: 11.5 x 11.5 x 2.5cm
Item weight: 250g
Package size: 24 x 15 x 6cm
Package weight: 610g
Ports:
4 x USB 2.0
1 x SD/MMC slot
1 x HDMI 1.4
1 x AV port
1 x Ethernet
1 x SPDIF output
1 x DC port
Box operating system can not be updated. Some preloaded apps can not be updated from the play store as well but will not affect how it runs.This is an entry level tv box
Tv box is not google certified but can support almost any app.
Limited Warranty of 1 Months:
Warranty covers and is limited to the following:
- Factory defection only.
- Tv box not starting up.
- Jamming on startup on the black screen / android screen and/or color block screen.
- Tv box randomly switching off.
- Tv box not turning on.
- Wi-Fi not connecting to the latest Wi-Fi router systems.( Old systems may not connect to this box).
- Remote not working on close range (no more than 3meters from the device which is not covered, blocked or contained in a cupboard box etc).
- HDMI cable not working.
- Power cable not working.
- Incorrect plug type.
All our products are marked, so warranty is only valid with our products and not a product you have purchased in the past.
We hold no warranty or responsibility for the Disney+ app as it is glitchy and problematic on a large spread of smart tvs a mobile phones. This problem or any problem is not the result of our MXQ PRO tv box.
We hold no warranty or responsibility for any apps been glitchy unable to download or not working in any way as we are not the app developers.
All return shipping at buyers cost.