| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Ubiquiti UniFi 5G Max Outdoor Modem (U5G-Max-Outdoor) provides high-speed 5G internet connectivity for your UniFi network. Designed for outdoor installation, this modem features an IPX5-rated weather-resistant enclosure, ensuring reliable operation in various environmental conditions. It connects to your network via a 2.5 GbE PoE port, which supplies both power and data transfer over a single cable. The U5G-Max-Outdoor supports Sub-6 GHz 5G NR and can be configured as either a primary internet source or a failover connection to maintain network uptime. Management is handled centrally through the UniFi Network application, allowing for straightforward configuration and monitoring. A Nano SIM card is required for cellular service. The device includes mounting hardware for pole or wall installation.