| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Ubiquiti UniFi Cloud Gateway Fiber (UCG-Fiber) is a compact, fanless desktop gateway engineered for high-speed 10G fibre networks. Managed with the UniFi Network application, it provides a single interface for centralized network control. The device is powered by a quad-core processor and features multiple high-speed connectivity options. These include two 10Gbps SFP+ ports for WAN or LAN, a 10GbE RJ45 WAN port, and four 2.5GbE RJ45 LAN ports, one of which provides PoE+ output to power a connected device. For integrated network security, it offers a 5 Gbps IDS/IPS firewall and comprehensive VPN support for site-to-site and remote access configurations. The UCG-Fiber also runs UniFi Protect for video surveillance and includes an M.2 NVMe slot for adding local NVR storage. It is an ideal solution for businesses and advanced home users in South Africa seeking high-throughput networking, advanced security features, and unified network management.
