| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Umarex, founded in 1972, is one of the world's largest producers of over-the-counter firearm replicas. Based in Arnsberg, North Rhine-Westphalia, Umarex is also the biggest importer of air guns in Europe. This small startup company now employs approximately 1000 people worldwide. The acquisition of licenses by the German Government to build and sell duplicates of famous weapons worldwide is the key to the company's success. In fact, Umarex has licenses for many top brands like Beretta, Browning, Heckler & Koch, Ruger Smith & Wesson, IWI, etc.
Umarex grows rapidly throughout its history. The management skills of Umarex are Beyond expectations as management is dynamic and also modern and is capable of quick decision making. Umarex also offers a large number of training for employees so they should get to know the use of modern technology and the latest products.
