You were polite in admitting your error, but the reason I rated you negatively is that I tried to confirm if it was a GeForce three times - once with a question on the site, and once on the phone. Both times you continued to insist that it was a GeForce. If you had just told me upfront that a) It wasn't a GeForce or b) You didn't know what it was, we could have saved a lot of time and frustration. Responded 02 Sep 2002