Sale was reversed as Buyer was unhappy with Item. Had complaint about missing power cable and firmware problem with decoder. I have since updated the firmware which fixed the problem and located the power cable which i left out the box when i checked the item for delivery.
Many emails and calls to re-arrange collection. SNC had to be filed. Payment followed 3 weeks after purchase. We would have preffered a smoother transaction. All ended well.
We sent over 2 emails.. NO RESPONSE FOR OVER 1 Month. We File an SNC, No response.. WHY BID IF YOU DONT INTENT TO BUY? It makes no sense to me. If you wish to have this rating (And the SNC) removed, please conclude this auction with us
No resposonse from buyer until 1 week after end of auction. Buyer offered me no reason why he did not wish to complete the transaction only to say that he has been trying to explain his story to BoB. I finally had to file a SNC which the buyer appealed and BoB finally rejected his appeal on the grounds that he doesn't want to complete the transaction.
Be warned, it's not the first time he has tried to pull out of winning bids.
The seller does not wish to listen to reason or understand that kids can play havoc on a PC. Be carefull - one day you'll need understanding and it may just not be around for you...And BidorBuy's support team is also to share some blame. I contacted them immidiately after I discoverd the mistake by my kid. After 5 emails I have not received ONE answer from them. The whole issue could have been resolved immiadiatly without the seller suffering any losses. Responded 22 Jan 2006
This bidder won the bid, arranged to pick up the wine in Dec01. He never collected nor called. It is now the 7/1/2002 still no call. I hope he never submits a bid on MY AUCTIONS AGAIN as he doesn't stick to the Bid or Buy agreements.