Bidders are misled! Hidden costs in terms of surcharges which turn out to be a compulsory R160ppn ...(where's the breakfast included?) all the extras should have been clearly indicated so that bidders know what are the total cost they are liable for.
This was a very misleading auction. Both Timeout Travel and Umhlanga Rocks Hotel are not to be trusted. Besides the bid, the "surcharge" mentioned in the ad turns out to be R160 per person per day. So much for free accomodation!!!!!!
Well what can I say! You guys have been great! I Look forward to spending a week with you and being able to relax! Nice bid - should have more like this one!
The details of the surcharges should be disclosed on the website. The nature of the surcharge and the amount came as quite a shock to myself (3.5 times the price I paid, or should I say thought I was paying) - and to others as I can see by your ratings on the site.
The holiday packages on offer require you pay a daily surcharge.Please contact Sean Houzet at Leisure marketing (083-2934113 or 021-5576952) to complain. They cost about R35 each normally. Sean is not in anyway associated with this offer. They should b a gift.
Sean supplies us with the packages. The surcharge is clearly stipulated and yes they are available at R35 if you buy a 1000 of them at a time! Responded 11 Feb 2002