If you not happy with the product, we will give you a full refund. Regretfully we dont give refunds on broken goods considering all goods are tested before shipping. This matter will have to be investigated further.
The item was shipped back last saturday (08/03/2008), should have reached you by now. Please refund me in the bank account that I will email you and I will alter my rating of yourselves as well. Responded 14 Mar 2008