Excellent service. Quick response to my queries. The 2 power banks arrived promptly & were very securely packaged. They're busy charging as I'm typing this. I trust my woes during our frequent power outages will now be a thing of the past. Thanks so much for being so attentive to my special needs & for a super shopping experience! I won't hesitate to return for more. Wishing you a very prosperous 2025.🌹