Good Morning, apologies for this. Please can you have the item returned to us for assessment - so that we can allocate a refund to youThanks Responded 02 Jun 2025
The item is not as stated. It is only 55cm in height and only takes a 5kg gas cylinder, even though the supplier has fitted it with a 9kg regulator. There is an explicit warning sign on the inside of the heater stating that a 5kg gas cylinder must be used. I pointed this our to the supplier and they are adamant that a 9kg cylinder which won't even fit in the heater can be used