THIS WAS THE GREATEST! TRAVELGIGS WERE EFFICIENT, FRIENDLY, PROFESSIONAL AND WENT OUT OF THEIR WAY TO ENSURE WE HAD AN UNFORGETTABLE EXPERIENCE. I WILL RECOMMEND THEM TO ANYONE. MANY THANKS.
Effort was made and achieved to extend the period of use to October. Unfortunately the hotel downgraded the accomodation from executive to luxury due to lack of availability.
Although the transaction could not be concluded, Geraldine was very supportive and understanding and communicated extremely well - will definitely deal with this person in future and recommend highly...
I haven't been yet but I am sure it will be good. Please email me with directions on how to get there ( possibly a map) for our stay on the 19th & 20th of May. Also please advise whether there are fridge/freezer facilities. Sorry to use the ratings to contact you but I have mislaid your address.
Super!! Everything went really well. Organisation is good. Would do it all over again, Mmabatho is also great-wished weekend could last forever. Thank you Geraldine!!
The evening was a success, however if I had not checked and doubled checked with the venue, it might have been different, as they had not been informed.
Glad to hear that - Mmbatho Sun has been one of the best auctions that has gone up under the Travelgigs banner - they have had nearly 100% positive ratings.Geraldine Responded 29 Feb 2004
Travelgigs defaulted on this deal - the auctioned venue couldn't provide accommodation. Even though the admin error was on the side of Travelgigs or their agents, they refused to supply similar accommodation. I am truly disappointed with their unprofessional conduct - in the end they insisted on returning my money, without delivering. I have however reported the matter to the Tourism Board. Please consider the company's ratings carefully.
Such a pity that you have taken this attitude - instead of accepting that the best way to handle this problem was to refund you the full amount of the auction. I would also like to inform you that Travelgigs has nothing to do with the Tourism board.Geraldine Responded 29 Feb 2004
The auction was hadled well, but that was where my good fortune ended. The Mmabatho Sun is a great venue, but they managed to mess up my booking(I confirmed 3 times), they messed up my golf booking(I confirmed 3 times) The management said that they would not help with anything and that I should take it or leave it. This hotel's service and management are not even 2* quality. I would not reccommend it at all.
So sorry to hear that your golf booking was messed up - I have checked with the establishment, and unfortunately since Leopard Park does not belong to them they can at any time be informed that there are golf days that take place.Mmbatha Sun has been one of the most successful travel auctions under the Travelgigs banner and has received 99% positive ratings as far as accommodation, service and golf is concerned - as I said, it was just unfortunate that you had a bad deal.Geraldine Responded 29 Feb 2004
I am not sure which auction you are referring to? But once you have been notified that you are a winner and have a reference number, you are obliged to contact the person that I let you know, as Travelgigs is not a travel agency.tksGeraldine Responded 29 Feb 2004
Dispite leaving messages on your cell phone, answer machine and via e-mail, I have not have any response regarding the auction I won on the 7th December, the golf breakaway. The payment has been made, what about YOUR commitment. Waiting for a reply?????
Hi thereI am sorry that you have had no reply - most of us have been away on leave and all the travelgigs auctions were scheduled to close only on 2 January, however, the golf breakaways appear to have closed earlier. I have not yet had any summary from bidorbuy as to who has won the auctions for me to send them their reference numbers - hopefully this shall all be cleared up tomorrow 5th Jan.Geraldine Responded 04 Jan 2004
Hi thereI am sorry that you have had no reply from me -as most of December I was overseas. The travelgigs auctions were scheduled to close on 2nd January and for some reason some of them appear to have closed earlier. I shall check with bidorbuy tomorrow and get back to you.Geraldine Responded 04 Jan 2004
Thanks a million. Service was flawless, and the last thing I expected on auction were some of the best seats in the house. We were plumb-centre in the 5th row from the stage, at stage height. Fantastic view of a superb performance. Thanks.
Wonderful auction. VERY efficiently handled by Geraldine (prompt responses and a friendly voice on the other side of the phone.) Will give further commnet once I have been on the breakaway, but impressed with this seller. Buy from her with freedom.
The transactions were completed swiftly ( bought more than 1 package!). I recently used 1 of the weekends - very relaxing!! DO NOT MISS OUT ON OTHER TRAVELGIGGS AUCTIONS!