We are sorry for the inconvenience caused, I will personally contact you tomorrow and share instructions on how you set it up for Telkom. Responded 13 Feb 2024
Good day please ship us back the device we will give you full refund for the product. We have never shipped any item that did not work when it got to Responded 29 May 2023
I'm very sorry for the dirt inside . It was an oversight on our side, next time we will do better and I am also glad that we could assist you to reset Responded 01 Sep 2022