Completed AUCTION sale. If you are unhappy with the way in which the product operates. Read the user manual & please contact the Manufacture for RMA. I do not make MP3 players. I supplied exactly what was auctioned. SEALED in Packaging.
Point taken, I suppose the Color difference was a moot point, and the scratch as well. I did read the manual and everything I did was according to standard operating procedure. Turns out that folding some paper around battery solves all problems. Responded 07 Sep 2004