Transaction was completed within a few days, seller was really flexible with collection time, and the piano was exactly what we expected, just more beautiful. For purchasing such a huge item the transaction was amazing swift and easy! Can highly recommend this seller.
Did NOT appreciate the unfounded accusations of non-payment made by KiddoD. Then when I appealed the response was: "Buyers Appeal Accepted - Nobody at Fault". Not even an apology!! Paid long before book even received. Worst is, pmnt made via EFT and paid extra costs for my bank to send sms & fax to KiddoD to confirm payment!! For future buyers - keep proof of payment before it happens to you too!!
Kerry, I do truly apologise. I have given you an unwarranted neutral rating which was an administrative error. It was meant for another buyer and not for you. I am very sorry and I have update your rating to positive! An honest (but unfortunate) mistake. Responded 19 Jul 2007
Hi Adele,We confirm orders as soon as payment is received and the books are ready to be dispatched. This process occurs weekly (usually on a Friday). In terms of delivery, the postal service takes up to 10 working days to deliver a parcel, so I would say that 7 days for delivery via the Postal service is not too bad! Thank you for your order nonetheless. Hope you enjoy the product itself! Responded 12 Jul 2007