In all my time with BOB I have never had to deal with such a rude, insulting and derogatory character. Accuses me of fraud and dishonesty ONLY 4 days after sending his parcel...most parcels take longer . I sent a corrected tracking number and apologised. The character hasn't had the common decency to acknowledge the apology and apologise for his disgusting statements. Most of the people on BOB are friendlier, more mature and decent. I would rather not make sales to such characters!!