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| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Western Digital Purple Pro 16TB (WD161PURP/WD161PURZ) is a specialized, enterprise-class hard drive engineered specifically for the extreme demands of 24/7, always-on smart video surveillance systems and AI-enabled analytics servers.
Unlike standard desktop drives that are built to run for a few hours a day, the Purple Pro series is designed to handle continuous heavy write workloads while resisting the heat and vibration typically found in multi-bay NVRs (Network Video Recorders).
Exclusive AllFrame AI Technology: This firmware reduces frame loss and improves overall video playback. It supports up to 32 AI streams for deep learning analytics within the system, ensuring smooth, uninterrupted footage capture.
Massive Camera Support: Optimized to support up to 64 single-stream HD cameras simultaneously, making it ideal for large-scale security deployments.
Enterprise-Class Workload Rating: Built to handle up to 550TB per year up to three times the workload rating of standard WD Purple drives and drastically higher than regular desktop drives.
High Durability & Reliability: Features a Mean Time Between Failures (MTBF) of up to 2.5 million hours. It also includes tarnish-resistant components to protect the drive in harsh, high-heat environments.
Active Hovering Technology: Protects the drive against vibrations caused by surrounding drives in large, multi-bay storage enclosures.
