Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
The Wherecom Security Device will synchronize the time from your phone, which can be viewed by touching one of the big buttons on the side of the device.
When your love one is in trouble and needs urgent assistance, the large button situated at the base of the Wherecom Security Device can be pushed until the device vibrates.
A loud SOS push notification will then be sent to all family members that are linked to the Wherecom Security Device alongside a 15 second high definition voice recording of the devices surroundings.
Once the SOS notification has been received and any of the linked numbers call the Wherecom Security Device within three minutes, the device will answer automatically allowing you to assess the risk further or to communicate with the love one.
The high definition microphone will allow you to communicate in noisy environments and should the loved ones hands be occupied you will be able to communicate without needing to bring the device closer to the mouth.
We suggest that when returning SOS calls that you mute your cellphone's microphone to assess the situation. This will ensure that a maybe already dangerous situation is not aggravated. Once you are happy that there is no danger you can unmute your phone and have a two way phone call with your loved one.
The two big buttons situated on the side of the Wherecom Security Device acts as speed dialing buttons. These buttons can be pre-programed to accommodate two independent telephone numbers from the Wherecom app which will be installed on a smartphone.
The Wherecom app also allows you to control who may call the Wherecom Security Device. Only numbers added to the contact list on the Wherecom app will be able to make a phone call to the Wherecom Security Device. These telephone numbers can be easily manipulated by the administrator.
The call is a normal loudspeaker call and with the high definition microphone and speaker you will be able to interact in noisy environments.
Real time tracking is available from your smartphone allowing you to track the Security Device, 24 hours 7 days a week.
The Wherecom app allows you to decide how often you require updates from the Wherecom Security Device on its current location, from live tracking, 1 minute intervals, 10 minute intervals to 60 Minute intervals or when the Watch¿s battery is low you can switch the tracking off so that it will only be available in an emergency.
Two methods of tracking is used to ensure your loved one's safety, GPS and LBS tracking (LBS is used when no accurate signal is obtained from GPS, but cell phone signal is present).
The Wherecom Security Device measures the movement of a human being (not a vehicle). Should the device be taken off and be dropped or set down, a stationary alert will be send to your phone alerting you that the device in all likelihood has been removed. You can also set sleep time on the Wherecom app to ensure the device does not send a movement alert when the loved one has taken it off for bed.
The Wherecom Security Device is water resistant and not water proof. This means that the watch in laymen¿s terms is splash proof or when the watch is exposed to water that the device will not fail. The device can however not be submerged under water as the water pressure will pierce the seals. The reason for us not making the device full on water proof is to ensure that the loud speaker call quality is not jeopardized.
The Wherecom Security Device has a 600 maH battery which enables the device to operate for approximately one week on standard mode and up to 2 days on full tracking mode. The Wherecom Security Device is fully rechargeable with a standard mini USB charger.
The Wherecom Security Device will save its location to a secure cloud which means you will be able to see exactly what the devices movements were. This data is stored for 2 months.
Family members can be added on the administrator¿s Wherecom App. They will then be able to track the Wherecom Security Device alongside the administrator. 5 Family members can be added at this stage and time
Contacts are able to call the device of which two can be set to the speed dialing buttons located on the device. The device allows 20 contacts.
During the testing of our Wherecom Security Device we have found that the device uses less than 15 MB of data a month and that the Wherecom App uses less than 10 MB a month, and that the true cost centre of the device is situated in the actual phone calls made to and from the device. These costs to us worked to roughly R30 / month.
We recommend that when choosing your service provider for the Wherecom Security Device that you purchase a SIM from your current service provider and that you add the number to your current contract which takes out the hassle of purchasing airtime or having to worry whether the device has airtime.