| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Extend the life of your Xiaomi Robot Vacuum Mop E5 with the Xiaomi Mi Robot Vacuum Mop E5 Filter. This accessory can be used to replace worn-out or damaged dust filters on your Xiaomi Mi Robot Vacuum Mop. The filter features a HEPA design and is used to allow air to pass through the dust bin that's inside the vacuum but is able to trap up to 99% of tiny particles like dust and pollen. Its design allows for easy cleaning for longer use before replacement and is easy to install.
