All our Products are Brand New & Sealed with Manufacturer Warranty
We're available Monday - Friday: 08h00— 17h00
Encountered an issue? Don't worry! Reach out to us and we'll make it right!
Zebra Z1AE-ZD2X-3C0 Onecare Service Warranty Extension
Every day, you count on your Zebra devices to improve efficiency and task accuracy to better serve your customers — and reduce the cost of doing business. In order to maximize the value of your Zebra devices and their impact on your business, you need to maximize device availability. And with Zebra's OneCare Support Services, it's easy.
Regardless of your industry, the size of your business, the level of service you need, the type of Zebra devices you own or your budget, there is a Zebra Support Service that will meet your needs. We provide the most comprehensive service portfolio in the industry, offering technical and software support and updates, comprehensive repair services that cover accidental damage, your choice of repair turnaround times, Android security updates to protect your data every day your devices are in service, and VisibilityIQ™ OneCare which puts access to repair, support cases, contracts, LifeGuard reports and more, at your fingertips via a cloud-based dashboard. A wide variety of options allows you to choose a service plan that meets your support needs today, and evolves with your business to meet your support needs tomorrow. No matter where you are located in the world, they speak your language — Zebra offers support in 17 languages. And since nobody knows their devices better than Zebra does, no matter which service you choose, you get the unmatched expertise you need to maximize device performance and uptime.
Returns
1. Faulty or Malfunctioning Items:
- Returns within 30 Days: If a fault occurs within 30 days of purchase, FirstShop will provide support in accordance with the manufacturer's policy. All return costs will be borne by FirstShop.
- Returns after 30 Days: For faults occurring beyond 30 days of purchase, support will be provided according to the manufacturer's policy, with return costs borne by the consumer.
2. Incorrectly Purchased or Delivered Items:
- Incorrectly Ordered or Unwanted Items (within 7 Days): Items that are incorrectly ordered, unwanted, or not as expected may be returned within 7 days of purchase, provided they are sealed and unused. A courier fee and a 15% handling fee will apply.
- Incorrectly Delivered Items (within 7 Days): Incorrectly delivered items can be returned within 7 days of purchase at no cost to you. For the fastest service, check the goods upon delivery and reject any incorrect items, and we will resend the correct goods.
3. Non-Returnable Items:
- Opened or downloaded software
- Perishable items like batteries
- Custom-configured or built-to-order products
