You Paid on the 14 Dec, we posted on the 14 Dec, 16Dec was a holiday, you received your parcel on the 17 Dec. We cannot improve on that. Responded 18 Dec 2010
Our postage is done in 3-7 working days after payment has been received( CHECK THE LISTING), so we are not sure what you are complaining about. Thanks Responded 16 Dec 2010