The auction stated clearly that this is not a NEW MACHINE. You cannot expect to get a BRAND NEW MACHINE at half the price! The laptop works 100% and includes a 1 year warranty. If you misunderstood that it was not second hand and thought it was new, you are still going to pay the winning fee due to bidorbuy. There is also no reason to beware of us as a seller. We have been in business since 98 and our reputation preceeds itself unlike yours - chillfactor! We have refunded your payment in full. Responded 02 Jul 2005