What a pleasure,exelent service, fantastic product, Thank you very much. I wish there were more on the ball people like you. product was despatched the same day .
Your tracking number has been emailed to you with the tracking details.According to our records and confirmed by the person who sent it whilst i was sick, the item was sent by speed service on Thursday 12 oct and that the numbers given to you are correct. I am sorry that you are not sympathetic to ill persons. I can not be held responsible for a postal system that does not work!! Responded 18 Oct 2006
Good service .. not the stone advertised .. wrong colour .. line across stone .. very disapointing .. No valuation certificate provided .. Stone advertised was not transulent but a dull brick colour ... IT WILL cost us more to send it back !!!
As people read my ratings, this has become necessary: Universally accepted gemstone grading table: Loupe Clean - Free of inclusions Clean or VVS - No or Very few, very small inclusions VS - Very small inclusion SI - Small inclusions I - Inclusions Transparent - Inclusions but light can still pass through easily Translucent - Inclusions which all but prevent light from passing through Opaque - No light passes through at all Responded 20 Sep 2006
excellent service and pleasant to deal with ALTHOUGH stone is not the same colour as advertised... the tanzanite looked blue in the photo and when received was actually a tinge of pink and no blue could be found at all