Unfortunately i have to give a negative rating as i have no choice. On 13 Aug i bought pink Tourmaline stone and had to return it -as there was a VERY visable crack running through the middle. I have still NOT received my refund.I have sent 4 email reminders and repeatedly tried phoning but no answer. I really have tried to be reasonable but am not happy with the service delivery.
Please don't make it sound as though I wasn't willing to give you a refund. Why reply to e-mail when I spoke to you in person?It would be nice to mention that I only received your parcel a few days ago.This aside, there's no 'crack' even under 10Xmagnif. If you're referring to a transparent wisp of a line as seen in auct.photo,this is the"SI"inclusion. If you want a flawless stone,don't bid on an"SI"stone! btw.Your bids won't be accepted until you apologise for your rude telephone manner! Responded 20 Sep 2007
Thank you for your proffesionalism - absolutely appreciated.A *****
Product size was too big so returned - seller refunded PROMPTLY!!!! You can definitely feel safe buying from this seller.