4.2.08. Order arrived in good condition . Communication reasonably good via email willing to answer silly questions and give progress reports on order. BUT I placed my order at the very beginning of November 2007 (payment went through perfectly that same day) I only received my order at the very end of January 2008 (a 3 Month wait!!!). This was very disappointing and I was left with a loved-one thinking that Father Christmas didnt love him!