Sad to have to leave a negative rating but the CRUISE WAS CANCELLED! I realise that this was not due to the fault of Starlight Cruises but finding out that your holiday is not happenning when you check in at Dbn Harbour is TOO LATE! There was a 2 hour window in which travellers could have been advised of this disaster and they failed to do so.
Yes. This unfortunately was out of our control. We sincerely apologise for any inconvenience this may have caused. For the 2004/2005 season we have put in place a number of safe guards to ensure that this does not happen again. Responded 20 Jan 2005