Good day. Communicated with the customer that we take 10 working days to process orders.Customer happy to be issued a refund.Refund processed. Responded 24 Feb 2017
Parcel will be at post office on Wednesday in accordance with shipping info.DELIVERY2017/02/0115:06LYTTELTON POSTOFFICE1ST NOTIFICATION Responded 03 Feb 2017
HI, you placed order on the 25th, is there a need for negative , my support team will send tracking once it goes live on the courier site. Responded 27 Jan 2017