The phone was badly damaged with the couriers and was not properly packed BROKEN BEYOND REPAIR!!!! The seller is replacing the phone without problem,this seller is in the buisiness of keeping customers.
It seems this buyer is keyboard happy to log negative rating instead of contacting the seller with their queries to ensure an amicable solution is found. The seller is willing to send a replacement as well proof that all was in working order at time of shipping (photos and movie clips) on receipt of the product sent. SDE is committed to improved service delivery. Replacement was sent: PE511158290ZA. The ball in the buyers court. Responded 19 Jun 2007