When ordering, please let us know if it's a new subscription or a renewal
Existing ESET Customer will need to provide their Public ID for us to link their renewal
For Microsoft Enterprise/Business licenses, please provide your Microsoft tenant domain (e.g., yourdomain.onmicrosoft.com) when ordering
Please note, licenses can take up to 48 business hours to be provisioned
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TeamViewer Monitoring and Asset Management
Monitor critical aspects of your devices, gather important device information, keep track of deployed hardware and software, and detect and patch vulnerabilities due to outdated software.
This license contains:
- Device & Network Monitoring
- Patch Management
- Inventory Tracking
- Remote Task Manager
- Device Information at a glance
- Unlimited Checks & Policies
Solve any IT Problem Remotely
The success of many companies depends on smoothly functioning IT systems. With TeamViewer as your support platform, you can offer your customers and employees the best support at any time and from anywhere: Secure. Compatible. Powerful.
It Support for Employees, Partners and Customers
Hardware errors, bugs in operating systems or the failure of entire infrastructures: your customers, partners and employees are always dependent on fast, straightforward IT support. With TeamViewer, you can support users immediately from a distance - without travel or complicated set-up.
- Ad-hoc support for customers and employees, even without software installation
- Waking up, rebooting and updating devices remotely
- Invite multiple support staff to an ongoing remote session
Support Suite for It Services Providers
It service provider customers expect fast expert support and smooth IT operations around the clock. With TeamViewer as your support and remote management solution, you manage devices, systems from a central dashboard.
- Your own branding on support applications in end-user use
- Dynamic management of services cases and forwarding of automatic assignments to your team
- Clear connection logs as a basis for invoicing
Maintaining iOS and Android Devices Remotely
Remote support for iOS and Android users: We support mobile devices from all major manufactures and allow you to remotely control payment terminals, digital dashboards or other Android-based commercial devices (add-on required).
What IT Support is All About
Good IT support shouldn't be taken for granted. Besides meeting service levels, a lot depends on the right software. Security, compatibility, performance and user-friendliness are crucial when choosing a solution. With us, you not only gain the fundamentals, but also additional features and functions in IT support.
Secure
ID and Password
Securely connect to any device. You just need the TeamViewer ID and a randomly generated password from the user.
Encryption
All TeamViewer connections are end-to-end encrypted. No one who shouldn't can see the content of the connections, not even us.
Granular Rights Management
Use TeamViewer's conditional access to control access rights to devices across your entire organization (requires Tensor license).
High-Performance
Fast File Transfer
The TeamViewer platform enables secure and fast file transfer. Thanks to compression capabilities, even large files are no problem.
Stable Connections
Even in environments with low Internet bandwidth, we offer stable connections and the best possible transmission quality.
First-Class User Experience
Fast connection set-up, high transmission speeds and superior picture quality ensure a first-class user experience.
IT Support with TeamViewer Feature Highlights
The Control Centre
The Management Console is the web-based control centre of your TeamViewer account.
Access Computers and Devices from Anywhere
We provide secure and stable remote access to remote PCs, smartphones, servers, payment terminals and IoT devices — anytime, anywhere.
What Matters in Remote Access Software
Protecting your data and privacy is our top priority. In addition to IT security, what matters most in remote access software is high compatibility with different platforms and operating systems as well as fast, stable connections worldwide.
Universal
Server Access Made Easy
No screen? No problem! TeamViewer also allows you secure remote access to "headless" devices, e.g. servers.
Best Android Support
Remotely access all Android devices regardless of the manufacturer, including professional displays or terminals based on Android.
Control Machines and Systems
We are the industry's partner for remote secure analysis, control and maintenance of machines and equipment.
Secure
Best Encryption
All TeamViewer connections are end-to-end encrypted meaning no one can see the content of the connections, not even us.
Full Control over the Devices you Entrust
Each device you use to log into your TeamViewer account must be authorized via email.
Certified Safety
All TeamViewer data centres are ISO-27001 certified, the international standard for information security.
Important Notes:
- Valid for 5 end points
- A 24-48 hour provisioning window applies during normal working office hours Monday to Friday 8am-5pm
- The license will be sent to the email address stipulated on the order
- A sales consultant will contact you for further information before the license is sent
Need help?
Visit https://www.teamviewer.com/en/customer-support/
