Hi - please accept our apologies. Unbeknown to us, Sonoff discontinued the model that you ordered. When queried we were told it is the same thing. Responded 28 Jul 2025
hi - your refund request has been submitted to BobShop and you were copied in on that. Please reconsider your negative rating as the delay is not on Responded 29 Apr 2025
hi - you are 100% correct. I suspect that these have come off somewhere in our stores. I will be sending you a replacement fitting asap Responded 27 Feb 2025