Another case of Perkal going the extra mile and in turn shooting themselves in the foot. the reason for the slight delay was that you asked us to combine your 3 auctions togethr and as such there was a lsight delay where you asked us to confirm the total outstanding which was answerd within 48 hrs. your item was sent speedservices sir which is what you paid . We dont see any mystery attached here, plea\se send us details if we have missed something, but you are rating a Smoky Quartz here..
Do your homework before responding to the negative feedback I gave you as there is an audit trail of what has taken place. I combined two auctions that closed on the 3rd and 4th August respectively and paid for them (at the same time as I paid for the so called mystery gift). Any prospective purchaser from perkal can check these facts and the amounts involved. I am still waiting for my mystery gift and will expect an apology along with it. Responded 03 Sep 2007
The terms of sale are disclosed + agreed upon prior to bidding?!wrt tthe products feedback record speaks for itself.. Thisis a 4 * 30 binocular pair in case, with neck strap and very popular and well like by all, it is exaclty as described and was sent to you quickly. We kept in contact with you over email at every stage and was continually friendly and polite.. The numbers say it all and we have sales of this item with a 99.9% happy customer record, sorry to say but the problem lies with you
Item sent within days of poayment, item as discuribed, yet no mention of those material factors only.. communication somewhat lacking... We are trying to provide this service to other people also and respond to every mail/enquiry sent//
And as such we have agreed that you dont have to buy it, you havent paid us to date and so it seems realized what you where bidding on but either way we apologies for having the incorrect picture loaded but again you havent paid fo rthis and we arent holding you to it because it was admitadly an error on our side?!
payment reflected After dispacth Fri 3 Auguast, tracking number sent 7 Augusat within 7 working days as agreed upon in the shipping terms of this auction. Itrem has been tracked and seen to be collected by you. Item as discribed, received inorder and dispatched within our 7 day window period. Yet we have a negative rating from you?
Buyers are not allowed to rate sellers before they have even paid?! Bidorbuy has made it clear that it is against bidorbuy terms to rate a seller b4 making payment and alowing a reasonable time (7 working days) for dispatch. To date you still have paid. Additiionally an SNC has been filed against you for non payment as to date you havent paid.
Your parcel was sent off 17 Aug when you where emailed your tracking number TC 000386669ZA which upon tracking can clearly see this.. We received payment from you 15 Aug and as such dispatched in 2 days for you EVEN THOUGH you kept us waiting for 1 week (From 7 Aug) before paying us. We can proove sending and have the post office slips to show it. Additionally we have responded to every one of your enquiries since sending promptly and in a friendly manner?
Your parcel was sent off 17 Aug when you where emailed your tracking number PE528551713ZA which upon tracking can clearly see this.. We received payment from you 15 Aug and as such dispatched in 2 days for you EVEN THOUGH you kept us waiting for 2 weeks (From 30 June) before paying us. We can proove sending and have the post office slips to show it. Additionally we have responded to every one of your enquiries since sending promptly and in a friendly manner
ONLY WON ITEM ON 6TH AUG.???YOU ARE TOTALLY CONFUSED WITH YOUR BUYERS. FIRST TRACKING17TH, WAS FOR ANOTHER SELLER IN PRETORIA. 27TH YOU APOLOGISED & THE CORRECT TRACKING WAS SENT. I URGE YOU TO RETRACT YOUR NEGATIVE RATING, YOU ARE CLEARLY IN THE WRONG. 100% POS. SPEAKS FOR ITSELF Responded 03 Sep 2007
The terms of sale are disclosed + agreed upon prior to bidding?!wrt tthe products feedback record speaks for itself.. Thisis a 4 * 30 binocular pair in case, with neck strap and very popular and well like by all, it is exaclty as described and was sent to you quickly. We kept in contact with you over email at every stage and was continually friendly and polite.. The numbers say it all and we have sales of this item with a 99.9% happy customer record, sorry to say but the problem lies with you
Your parcel was sent off 8 Aug when you where emailed your tracking number PE409311859 which upon tracking can clearly see this.. We can proove sending and have the post office slips to show it. Additionally we have responded to every one of your enquiries since sending promptly and in a friendly manner and can proove this also.. Trulky dont understand the rating.
You where emailed your tracking number 3 Aug, payment received 24 July but auctions closed 12 July. You kept us waiting 2 weeks for payment and the delay on our side was solely due to us combining your secound auction together at your request. You received your items, they are as discribed, yet we have neg rating?
You where emailed your tracking number 3 Aug, payment received 24 July but auctions closed 12 July. You kept us waiting 2 weeks for payment and the delay on our side was solely due to us combining your secound auction together at your request. You received your items, they are as discribed, yet we have neg rating?
Hierdie item is op 12 Julie aangekoop, ek het gevra dat 2 items gekombineer word, via e-pos.Het eers 18 Julie verneem dat dit in orde sal wees.Betaling kon vroeër gemaak word,as jul my vroeêr inkennis gestel het.Julle het die betaling vertraag!Betaling is op 21 Julie gemaak en NIE op die datum wat julle sê nie. Julle moet julle feite agter mekaar kry, want jul eerste rede (via e-pos) hoekom my aflewering vertraag was, is omdat julle blykbaar van perseël verander het. Responded 03 Sep 2007
I dont understand the mentality that causes people to rate us badly before even contacting us to try ressolve whatever problem?! If you have a problem, pls email us and we will do all we can to help. rate us badly before even notifying us of a problem and we will ignore you until you realize that you are being ignored and remove your rating. Anyone who rates us negativly before trying to get in contact with us prior -I.E without giving us a reasonable opportunity to help- will not be assisted
Let me try to explain this "mentality" - you see it is clear - the device you are selling was litery falling apart the moment I opened the packaging! The battery that was inside started to leak acid and upon replacing it with the spare battery the unit failed to function properly! My conclution is that I have been ripped off immediately with "unbelievable keyring finder" not really being so unbelievable??? Responded 03 Sep 2007
We sent over 2 emails.. NO RESPONSE FOR OVER 1 Month. We File an SNC, No response.. WHY BID IF YOU DONT INTENT TO BUY? It makes no sense to me. If you wish to have this rating (And the SNC) removed, please conclude this auction with us, WE have a contract of sale together and reserve the right to prosecute "Fake bidders"
We sent over 2 emails.. NO RESPONSE FOR OVER 1 Month. We File an SNC, No response.. WHY BID IF YOU DONT INTENT TO BUY? It makes no sense to me. If you wish to have this rating (And the SNC) removed, please conclude this auction with us, WE have a contract of sale together and reserve the right to prosecute "Fake bidders"
