I received my ebooks a bit late due to an email problem. Chris was extremely apologetic and sent me an extra ebook for free as well as offered for me to choose an additional ebook to be sent to me for free. Now, that's what I call good service. Thanks.
I guess you would expect professional service from a reputable dealer like Arthur Kaplan, but I was amazed at the Laura's professionalism and the friendly service. She got the watch to the nearest store to me within a day. The lady at the store in Cresta was also extremely friendly and helpful. I received the same treatment as a full-paying customer.The watch was sized and links removed. I also received the full guarantee. I would definitely buy from them again.