The evening was a success, however if I had not checked and doubled checked with the venue, it might have been different, as they had not been informed.
The transaction was handled professionally, requiring very little effort from my side to complete. The goods were received within 24 hours of my payment being made. Thank you for the excellent service.
Today is friday 5/3/02. This auction closed on the morning of 25/04/02. I waited +/- 24 hours for someone from the company to contact me. On 26/04/02 I sent an email to Jess Grunen requesting bank details. I have heard nothing since. This is unacceptable.
In comparison to the standard that I have come to expect from other sellers on bidorbuy, this company falls short. My main problems were lack of response after the end of the auction and difficulty in trying to get hold of someone to conclude payment.
The email response to my winning bid was quick and the points were added shortly after my payment was processed. Ryan also confirmed telephonically that everything had been dealt with in a satisfactory manner. Many thanks.